IT Support Costs for Small Businesses: Part 2

by | Jun 3, 2026

In part 1, we discussed how Managed IT Pricing is structured. Now we’ll dive into real numbers.

Most small businesses, like accounting, bookkeeping, and tax firms in the Sacramento area pay between $500 to $4,000 per month for managed IT services.

Let’s break it down.

Real IT Cost Examples for Accounting & Tax Firms

These examples reflect realistic pricing based on actual service structures.

4-User Firm (1 Spare Device + 1 Server)

  • 5 total devices

  • 1 server

  • 1 location

Estimated Monthly Cost: $500/month – $1,600/month

10-User Firm (12 Devices with 2 Spares)

  • 12 devices

  • No server or light infrastructure

  • 1 location

Estimated Monthly Cost: $1,200 – $3,500/month

20-User Firm (23 Devices with 3 Spares)

  • 23 devices

  • Possibly 1–2 servers or hybrid cloud

  • 1–2 locations

Estimated Monthly Cost: $2,500 to $5,500+/month

What’s Included in A Monthly Cost

This is where many firms misunderstand value. IT support isn’t just fixing problems as they arise, it’s working proactively to prevent issues from happening in the first place.

A properly structured managed IT plan typically includes:

Helpdesk & User Support

  • Day-to-day troubleshooting

  • Fast response when issues arise

  • Support for accounting software, printers, and workflows

Microsoft 365 / Google Workspace Support

  • User management

  • Email troubleshooting

  • Security configuration

  • Licensing guidance

Security Protections (Baseline Compliance Elements)

  • Antivirus and endpoint protection

  • Patch management

  • Basic compliance controls built into your environment

These foundational elements are especially important for firms handling financial and client-sensitive data.

Backup & Recovery

  • Regular backups of critical systems

  • Disaster recovery planning

  • Fast restoration if data is lost or compromised

Vendor Management

Coordination with:

  • Internet providers

  • Phone system vendors

  • Software platforms

Instead of calling multiple vendors, you have one point of contact, i.e. your IT provider.

Why Gravity IT Solutions Is the Right Fit

For small businesses in the Sacramento area with 4–10 employees, Gravity IT Solutions is uniquely positioned to deliver the right balance of:

  • Personal, responsive support

  • Right-sized pricing

  • Deep expertise in professional service firms

  • Practical, cost-conscious IT strategy

Book a Discovery Call to get a clear understanding of your current IT setup.

Our team will identify cost-saving opportunities and see what the right support plan looks like for your business.

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