SMS Privacy Policy

This SMS Privacy Policy describes how Gravity IT Solutions (“we,” “us,” or “our”) collects, uses, and shares your information when you use our SMS services. This policy applies to all California residents.

Information We Collect:

Mobile Phone Number: We collect your mobile phone number when you opt in to our SMS services.
Message Content: We may store the content of your SMS messages to provide support and improve our services.
Device Information: We may collect information about your device, such as the type of device and carrier, to ensure proper message delivery.

How We Use Your Information:

Provide and Improve Services: We use your information to send you SMS messages, respond to your inquiries, and improve our services.
Marketing Communications: With your consent, we may send you marketing messages about our products and services.
Legal Compliance: We may use your information to comply with applicable laws and regulations.

Sharing Your Information:

We may share your information with:

Service Providers: We may share your information with third-party service providers who assist us in providing our SMS services (e.g., SMS messaging platform providers).
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Your Rights:

Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP.
Access and Correction: You can request access to or correction of your personal information by contacting us at support@gravityit.net or (855) 520-5200.
Deletion: You can request deletion of your personal information by contacting us at support@gravityit.net or (855) 520-5200.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

Children’s Privacy:

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

California Consumer Privacy Act (CCPA):

This policy is intended to comply with the CCPA. California residents have additional rights under the CCPA, including the right to know, the right to delete, and the right to opt-out of the sale of their personal information.

Contact Us:

If you have any questions about this privacy policy, please contact us at:

Gravity IT Solutions

support@gravityit.net

(855) 520-5200

Effective Date: November 29, 2024

Updates to this Policy:

We may update this policy from time to time. We will notify you of any material changes by SMS or other means.