SMS Privacy Policy

Gravity IT Solutions respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your first and last name, company, email address, and phone number when you sign up for SMS updates. The information will be collected via the website contact form.
  • Data Usage: We use your data solely for sending updates,  and reminders related to our products or services.
  • Data Security: We protect your data with secure storage measures to prevent unauthorized access. We implement strict access controls and regularly audit our data handling processes to ensure that user data is not shared without authorization.
  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
  • Messages will only be sent in response to your incoming SMS messages or requests.  Message frequency varies based on your inquiries but would not be expected to exceed 2 messages per month.
  • Contact Gravity IT Solutions at by phone at (855) 520-5200, by email at support@gravityit.net, or by texting HELP for help or STOP to stop receiving messages.
  • Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to support@gravityit.net or (855) 520-5200. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
  • You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
  • Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Gravity IT Solutions will not sell, rent, or share the collected mobile numbers.

See our Terms and Conditions for additional details.