Introduction
Welcome to our IT Services, we’re excited to be working with you! In this article you’ll find out all the information you need to work with us and access our services.
Contact Support
To access support you have two (2) options:
- Urgent Requests: Call (855) 520-5200
- Non-Urgent Requests: Log a ticket using our Desktop & Mobile App – ITSupportPanel.
ITSupportPanel
To make accessing our IT services easy, you now have access to your very own innovative Desktop & Mobile App – ITSupportPanel.
How to Use ITSupportPanel
It’s easy, all you need to do is:
- Find the IT BUTTON on your desktop OR in your task tray as seen in the image below.
- Open the App.
- You can now:
- Log Tickets (Take Screenshots, Attach Files, Fill in Forms etc)
- View Tickets
- Read News
- Access Apps and Support Tools
Our Services
Our company provides a one-stop shop IT Services experience and our goal is to deliver Peace of Mind and Business Continuity to your organization.
Hours Of Operation
Our hours of operation are 8:00am – 5:00pm Pacific Time, Monday to Friday. After hours support is available as an optional service.
Questions?
If you have any questions please contact your Account Manager and we’d be happy to help.
Our Technology Partners
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