2024 Price List

Technology Support Service Rates

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General Support Terms & Conditions

All pricing and rates above include a 3% ACH payment discount. Payment by any other method will forfeit the 3% discount.

  • Appointments scheduled on a first-come, first served basis. It is always recommended to schedule appointments through our web-site or by calling (855) 520-5200.
  • Without a support agreement, there is a 30-minute minimum charge for remote or phone support.
  • 1-hour minimum charge for each on-site visit.
  • All work performed outside of Gravity IT Solution’s normal business hours, on weekends, or holidays is charged at time and a half.

1 Billable time that exceeds the accrued time on an existing agreement.